Last updated: 01 September 2026
1. About Nyansa Collective
Nyansa Collective is operated by Kojo Hazel, trading as Nyansa Collective.
We provide services including gaming and esports activities, gaming birthday parties, website design and event planning.
For UK data protection purposes, Kojo Hazel trading as Nyansa Collective is responsible for deciding how and why personal information collected through Nyansa Collective is used.
If you have any questions about this Privacy Notice or how your personal information is handled, please contact:
Email: kojo@nyansacollective.co.uk
Website: www.nyansacollective.co.uk
2. What personal information we collect
The information we collect depends on how you interact with us.
When you contact Nyansa Collective, complete an enquiry form or arrange one of our services, we may collect:
Your name
Email address
Telephone number
Preferred method of contact
The service you are interested in
Preferred dates or availability
Information you provide about your enquiry, event, party, gaming session or website project
Records of correspondence between you and Nyansa Collective
Information required to organise and provide a service you have requested
Where a parent or guardian is arranging an activity for a child or young person, we may also collect limited information about the participant where this is necessary to safely organise or deliver the service.
We aim to collect only information that is relevant and necessary for the purpose for which it is required.
3. How we collect your information
We may collect personal information when you:
Complete a form on our website
Contact us by email, phone, WhatsApp or social media
Make an enquiry about one of our services
Arrange or participate in a Nyansa Collective activity, party, event or project
Communicate with us while we are providing a service
We may also receive limited technical information when you use our website, such as information relating to your browser, device or website activity.
4. How we use your personal information
We may use your information to:
Respond to enquiries
We use your details to understand what you require, answer your questions and contact you about your enquiry.
Arrange and provide services
We may use your information to organise gaming sessions, birthday parties, events, website projects or other services you have requested.
Communicate with you
We may contact you about arrangements, availability, changes, requirements, quotations or other information relating to your enquiry or service.
Manage our business
We may retain appropriate customer, project, booking and financial records to administer Nyansa Collective.
Meet legal obligations
We may use or retain information where necessary to comply with legal, regulatory, tax, insurance or safeguarding requirements.
Protect our business and website
Information may be used where reasonably necessary to maintain security, prevent misuse or protect Nyansa Collective and its customers.
5. Our lawful bases for using your information
Depending on the circumstances, we rely on the following lawful bases.
Contract
We may process information where it is necessary to take steps at your request before providing a service or to fulfil an agreement between you and Nyansa Collective.
This may include responding to an enquiry, checking availability, providing a quotation or arranging a service.
Legitimate interests
We may process information where it is reasonably necessary to operate Nyansa Collective effectively and where your rights do not override those interests.
This may include managing enquiries, keeping appropriate business records, improving our services and protecting our business.
Legal obligation
We may process or retain information where we are required to do so by law.
Consent
Where we specifically ask for your consent, such as certain marketing communications, you can withdraw that consent at any time.
6. Marketing communications
Making an enquiry does not automatically mean that you will be added to a Nyansa Collective marketing list.
Where we offer you the opportunity to receive information about future Nyansa Collective sessions, events or services, this will be optional.
Where marketing is based on your consent, you can withdraw that consent at any time.
You also have the right to object to direct marketing.
7. Children and young people
Some Nyansa Collective services are designed for children and young people.
Where possible, enquiries and arrangements involving children should be made by a parent, guardian or responsible adult.
We will only collect information about a child or young person where it is reasonably necessary to organise, manage or safely deliver the relevant activity or service.
Where additional information such as medical, accessibility or support requirements is required, we will explain why the information is needed and handle it with additional care.
8. Sensitive information
Please do not provide sensitive personal information through our general enquiry form unless it is necessary for us to deal with your request.
In some circumstances we may need information concerning health, disability, allergies, accessibility or other support requirements in order to provide an activity safely and appropriately.
Where we collect this type of information, we will only collect what is necessary and will apply the additional protections required under data protection law.
9. Who we may share information with
We do not sell your personal information.
We may share limited information with organisations or individuals where this is reasonably necessary to operate our business or provide the service you have requested.
This may include:
Website and hosting providers
Email and communication providers
Cloud storage or administrative systems
Venues used to deliver activities or events
Suppliers assisting with an event or service
Accountants and professional advisers
Insurers
Public authorities, regulators or law enforcement where disclosure is legally required
We only share information where there is a legitimate reason to do so.
10. Our website provider
The Nyansa Collective website is currently provided using WebStarts.
WebStarts states that personal information processed through its services may be transferred to and processed in the United States. WebStarts also publishes a Data Processing Agreement governing its processing of customer personal data.
Where we use organisations that process personal information outside the United Kingdom, we take reasonable steps to ensure that appropriate data protection safeguards apply where required.
11. How long we keep your information
We only keep personal information for as long as we reasonably need it.
As a general guide:
Enquiries that do not result in a service
Normally retained for up to 12 months after the last meaningful contact.
Customer, project and service records
May be retained for up to six years where necessary for business, contractual, financial, tax, insurance or legal purposes.
Marketing information
Retained until you unsubscribe, withdraw your consent or we determine that the information is no longer required.
Some information may need to be retained for longer where there is a legitimate legal, insurance, safeguarding or dispute-related reason.
12. How we protect your information
We take reasonable steps to protect personal information against:
Unauthorised access
Loss
Misuse
Disclosure
Alteration
Destruction
Measures may include password protection, access controls and using reputable services and systems to manage business information.
No online or electronic system can guarantee absolute security, but we take reasonable steps appropriate to the information we hold.
13. Your data protection rights
Depending on the circumstances, you may have the right to:
Ask what personal information we hold about you
Request a copy of your information
Ask us to correct inaccurate information
Ask us to delete information
Ask us to restrict how information is used
Object to certain uses of your information
Request that certain information is transferred to you or another organisation
Withdraw consent where we rely on consent
Not every right applies in every circumstance.
To exercise any of these rights, contact:
kojo@nyansacollective.co.uk
14. Complaints
If you have concerns about how Nyansa Collective has handled your personal information, please contact us first and we will try to resolve the issue.
You also have the right to raise a concern with the Information Commissioner's Office (ICO), which is the UK's data protection regulator.
Further information about your rights and how to raise a concern is available from the ICO.
15. Cookies and website analytics
Our website may use cookies or similar technologies to provide website functionality and understand how visitors use the site.
Some website services may collect technical information such as IP addresses, browser information, pages viewed and website usage information.
Where consent is required for cookies or similar tracking technologies, appropriate information and controls should be provided to website visitors.
16. Changes to this Privacy Notice
We may update this Privacy Notice if our services, systems, suppliers or use of personal information changes.
The latest version will always be available on the Nyansa Collective website and the date at the top of this notice will be updated when significant changes are made.